Related Services

We assess workplace culture to identify risks and provide practical recommendations to address them.

Taking a proactive approach can prevent workplace concerns from escalating into formal investigations. Early warning signs, such as vague complaints, declining morale, increased turnover, or interpersonal conflict, often point to deeper underlying issues that require attention.

We conduct focused, right-sized workplace assessments at the team, department, or organizational level to understand what is really happening on the ground. Through these reviews, we identify root causes, assess legal and organizational risk, and provide a clear, objective view of workplace culture.

Clients receive a practical diagnostic of key issues, an analysis of potential exposure, and concrete, actionable recommendations, along with strategic guidance on next steps to strengthen culture, address concerns early, and reduce the likelihood of future disputes.

We provide early interventions to resolve workplace concerns efficiently and prevent escalation.

Not every concern needs a full investigation. We help organizations stabilize the workplace quickly, fairly, and cost-effectively through:

• Threshold assessments to get answers on whether workplace policies are engaged
• Structured early resolution strategies, including complaint intake support and risk assessment guidance (akin to acting as the organization’s ombudsman)
• Mediation and facilitated conversations to resolve conflicts
• Conflict intervention for departments experiencing dysfunction or communication breakdown
• 1:1 executive and managerial coaching
• Targeted remedial or sensitivity training for individuals or teams, to address specific conduct concerns and reduce recurrence

We deliver practical, scenario-based training that builds internal capability and enables teams to handle workplace issues confidently and defensibly.

We provide customized, interactive workplace training tailored to our clients’ needs, at both introductory and advanced levels. Our programs cover a wide range of topics, including human rights, accommodation, performance management and workplace investigations.

Drawing on our legal and investigative experience, we deliver training that is practical, engaging and designed to give organizations the tools they need to manage workplace issues effectively. Our trainers are experienced in adult learning principles, and all sessions are delivered in accordance with AODA accessibility standards.

See our Training page for more information.

We act as external quality control, supporting internal investigations with guidance, report review, and process audits.

When organizations handle investigations internally, we help strengthen the process. Think of us as external quality control, supporting your team to ensure the investigation is thorough, fair, and defensible at every stage.

We work alongside internal investigators to provide real-time guidance on key decisions, from scoping and planning to interviews and credibility assessments. We can review draft reports to ensure findings are clear, well-supported, and aligned with legal and procedural requirements. Where helpful, we also conduct process audits to identify gaps, reinforce best practices, and enhance the overall defensibility of the investigation.

Our role is to provide practical, experienced oversight, helping organizations move forward with confidence while maintaining the integrity of the investigation.